# Global Rules # 1. Community Rules These rules apply to all areas of Draconis, both in-game and on all associated platforms (e.g., Discord). They are enforced according to our [Discipline Guide](https://wiki.drac.gg/doc/global-rules-IcDawr9ugE#h-2-discipline-guide). We cannot monitor everything at all times - **if you see something, report it.** > **Do not attempt to evade the spirit of these rules by exploiting technicalities or loopholes**. --- ## 1.1 Respect & Conduct * Be respectful and civil. Keep all interactions polite and constructive. Follow the Code of Conduct at all times. * No harassment or hate speech. This includes, but is not limited to, racism, bigotry, sexism, homophobia, or any other discriminatory behavior. * Avoid polarizing topics. Religion, politics, or any controversial discussions (e.g., illegal activities) are not allowed. * Ironic jokes and light teasing may be acceptable, but direct insults are never tolerated. * Malicious behavior will not be excused, even if not explicitly covered by a rule. > Do **not** be an asshole, please. --- ## 1.2 Privacy & Safety * Do not share personal information (yours or others'). This includes names, phone numbers, addresses, birth dates, and other sensitive data. * No impersonation of other players, factions, or staff. * All content must be SFW (Safe for Work). Assume there may be minors present and keep all content PG-rated. --- ## 1.3 Accounts & Identity * No alternate accounts are allowed, either in-game or on Discord * Your Discord nickname must match your in-game name (case-sensitive) * All names must consist of [Latin letters](https://en.wikipedia.org/wiki/Latin_alphabet) and [Arabic numerals](https://en.wikipedia.org/wiki/Arabic_numerals), avoid special characters wherever possible * Faction and Organization tags are allowed within reasonable limits * Example: `Kontu [CAL]` or `[CAL-OPA] Kontu` --- ## 1.4 Discord & Communication * Always follow [Discord TOS](https://discord.com/terms) and [Community Guidelines](https://discord.com/guidelines). We are **required** to enforce discord TOS to be a community server. * All public communication must be in English to ensure effective moderation. * Do NOT use `@everyone` or `@here` in Discord channels or via the game chat bridge. --- ## 1.5 General Guidelines * When in doubt, ask first. Ignorance of the rules is not an excuse. We are lenient with first offenses, but pushing boundaries or exploiting grey areas will not be tolerated. * Constructive feedback is welcome, but do not dictate how the server should be run. > If your comment starts with “you should…,” “you need to…,” or “why haven’t you…?” consider submitting a support ticket or using the designated feedback channels instead. --- # 2. Discipline Guide We do our best to treat each situation with equity, and strive for consistence in discipline. However, extreme infractions may result in a harsher penalty than viewed below. That being said, in *most* cases we follow this ladder for repeated infractions to our rules: > > 1. Infraction: Warning and/or up to 24-hour mute > 2. Infraction: up to 7-day break (in-game ban / discord mute) > 3. Infraction: Ban from community (indefinite, in-game ban / discord mute , minimum 1 month before appeal possible) > * If a ban is permanent, user may be removed from all SDG platforms without appeal Bans can not be so cut and dry, it’s pretty much up to the person and whether they’ve shown a desire to change their behavior to align with server rules. --- ## 2.1 Tolerance Policy We reserve the right to kick or ban you from Discord and the Server. Attempting to circumvent a ban will be seen as a violation of rule one and your new account/IP will be banned as well. --- # 3. Contacting Staff > Do not directly message or ping members of the staff. Go to [#🎫sigma-support](https://discordapp.com/channels/516135382191177728/608680615415644170) on our discord and open a ticket by following the instructions in that channel. This will create a new temporary channel for you to speak privately and directly with staff. :::tip If a staff member gives explicit permission beforehand, you are of course free to DM them. ::: ![The CL discord role](https://files.drac.gg/outline/uploads/722afb21-fac5-46da-b94f-44f0363a98a9/e8845077-e7ec-4d9c-86d1-2162cf542a7e/image.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=wQva52uULScxyV8P0M1b%2F20261108%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20261108T163000Z&X-Amz-Expires=86400&X-Amz-Signature=ad6cff0943ed4f9500fe58bbaa13b150541ac4a7895b23a98b1515f42e979f7b&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject "left-50 =142x36")However if you have a concern and need to contact a member of staff privately feel free to contact the *community liaisons*. You should be logged in to the game server or ready to log in to the server before you pull a ticket for any matter that does not relate EXCLUSIVELY to Discord. :::info We will do our best to answer your ticket as quickly as possible, but please remember that our staff are people with day jobs that dedicate more hours then we are comfortable counting to maintaining the server and answering player concerns. ::: Furthermore request for specific members of staff to assist you may not be possible due to the volume of tickets we handle. Your patience is appreciated.